These Terms and Conditions govern your use of this website and the consulting services provided by THENUTRASPHERE (“we”, “us”, “our”). By accessing this website and/or engaging our services, you agree to these Terms and Conditions in full.

1. Services Provided

1.1 We provide consulting, research support, market analysis, regulatory guidance, and strategic development services in the field of probiotics and microbiome-related industries, as described on our website or through direct communication.

1.2 We reserve the right to decline projects that include unlawful, misleading, or unethical content, or where a conflict of interest may arise.

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2. Client Responsibilities

2.1 You must ensure that all information, data, or materials provided to us are accurate, lawful, and that you have the right to share them.

2.2 You are responsible for providing all relevant information, context, and documentation necessary for the accurate and timely delivery of our services.

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3. Fees and Payment

3.1 Fees are provided through a personalised quotation.

3.2 Payment is required in advance unless otherwise agreed in writing. Please refer to your quotation or invoice for specific payment details.

3.3 Services are exempt from VAT unless otherwise indicated under Spanish tax law.

3.4 Once a service has begun or been delivered, you waive the 14-day right of withdrawal under the EU Consumer Rights Directive (see Section 6).

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4. Intellectual Property and Confidentiality

4.1 You retain full ownership and intellectual property rights over all materials and data you provide to us.

4.2 We make no claim of ownership over your proprietary information and will not reproduce, distribute, or use it beyond the scope of the agreed service without your written consent.

4.3 All materials and discussions are treated as strictly confidential. We do not share client data or project details with third parties without prior written permission.

4.4 We are happy to sign a standard Non-Disclosure Agreement (NDA) upon request.

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5. Limitation of Liability

5.1 We perform all services with professional care, diligence, and expertise. However, we do not guarantee specific business, financial, or regulatory outcomes.

5.2 To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential losses resulting from the use of our services.

5.3 Our total liability for any claim is limited to the amount you paid for the specific service concerned.

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6. Right of Withdrawal (EU Consumer Rights Directive)

6.1 As an EU consumer, you have the right to withdraw from the contract within 14 days of its conclusion.

6.2 However, by requesting that we begin work immediately, you agree to waive your right of withdrawal once the service has been fully performed.

6.3 If you cancel after work has started but before completion, we reserve the right to retain a portion of the agreed fee corresponding to the work already performed.

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7. Data Protection and Privacy (GDPR)

7.1 We collect and process personal data in accordance with the EU General Data Protection Regulation (GDPR).

7.2 Your data is used solely for service provision, communication, record-keeping, and legal compliance.

7.3 You have the right to access, correct, or request deletion of your personal data at any time by contacting us at contact@thenutrasphere.com.

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8. Governing Law and Jurisdiction

8.1 These Terms shall be governed by and interpreted in accordance with the laws of Spain.

8.2 Any disputes arising in connection with these Terms shall fall under the exclusive jurisdiction of the courts of Barcelona, Spain.

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9. Amendments

9.1 We reserve the right to modify or update these Terms at any time. Any updates will be published on this page with a new effective date.

9.2 Continued use of our website or services after any such changes constitutes acceptance of the revised Terms.